Membership enquiries
A phone line answers from your approved answers on facilities, opening hours, classes and membership options, then writes a summary for the team.
Stays with your teamSigning people up and taking payments.For gyms, studios and personal training businesses, AI answers membership and class questions after hours, follows up trial passes and drafts the message to lapsed members, and your team decides what goes out.
Start with a six-week pilot for one process and one team, at AUD $5,000, credited in full against setup if you continue. A person reads every request and replies within one business day.
When staff are coaching, calls and membership questions pile up. Start with the handover that interrupts the day most. Coaching, health advice and exercise decisions stay with qualified people.
A phone line answers from your approved answers on facilities, opening hours, classes and membership options, then writes a summary for the team.
Stays with your teamSigning people up and taking payments.Claude logs trial requests, finds the ones with no reply and drafts a follow-up in Gmail, following each person’s contact preferences.
Stays with your teamThe send. Google’s connector drafts in Gmail but can’t send.The phone line answers timetable questions and points people to your booking page. When an instructor calls in sick, Claude reads the roster and drafts the cover request.
Stays with the managerChanging a shift. Your booking software is scoped first.Claude lists failed payments and cancelled subscriptions in Stripe and drafts a friendly note for each member, skipping anyone who has opted out.
RefusedRefunds and cancelling a subscription.For example, a studio with staffed hours from 6 am to 7 pm. Two things used to wait for the morning shift. Now they are drafted overnight and wait for a yes. Sample data, first names only.
Sample data. The studio and the people are made up.
Your booking and membership software probably isn’t on our integrations list yet, and we say so plainly. These are on it today.
A paid pilot with a fixed shape: one front-desk process, one team and a go or no-go at the end. Tell us where enquiries stall and we will talk through the setup effort, the staff checks and the running cost before anything starts.
Where enquiries and follow-ups stall, which AI apps staff already use, and the one handover the pilot takes on.
You holdA written map of AI use in your businessFor one team, with each sign-in agreed. Google Workspace’s connector is a developer preview: Gmail can draft but not send.
You holdOne team working from real enquiriesDrafts run on their own. Messages to members and record changes wait for the manager’s phone.
You holdA record of what ran, waited and was refusedWe read back what happened with the people who used it, and you decide.
You holdThe controls summaryAnything else, ask in the evaluation. A person answers within one business day.
Not from our list yet. No gym or studio booking and membership system is on the integrations list today. We check what your system allows before promising anything, in a workshop with a fixed price agreed before it starts. You get a written list of actions and a price to connect it, then decide.
No. It answers the questions you have approved answers for and takes the caller’s details for your team. Taking a payment is refused, and adding a contact waits for a person.
No. Coaching, health advice and individual exercise decisions stay with appropriately qualified people. The phone line answers only what you have approved answers for and passes everything else to your team.
No. Messages follow each member’s contact preferences and the communication rules you agree with us. Anyone who has unsubscribed is not contacted, and during the pilot every send waits for your team.
It might not be. Running it starts from AUD $900 a month for the whole business, not per seat, with setup from AUD $5,000. The evaluation is free, and it is the quickest way to find out whether that pays in your business. If it doesn’t, we will tell you.
SpeedOz is hosted in Australia by default, with other regions on request, confirmed in writing in the scope. Connected systems keep their own hosting: HubSpot has an Australian data centre in Sydney, and Google Workspace lists US and EU data regions only.
Other industries:Trades and field servicesConstructionHealthcareGovernment
Tell us where enquiries and follow-ups stall and which booking or membership software you run. A person reads it and replies within one business day, and we will tell you whether a pilot fits.