For councils, agencies and public service teams, AI drafts replies from your approved information and routes each request to the right team, and every action is recorded, with SpeedOz hosted in Australia by default.
Start with a six-week pilot for one process and one team, at AUD $5,000, credited in full against setup if you continue. A person reads every request and replies within one business day.
Councils and agencies juggle public questions, paperwork and internal requests across many systems. The useful first conversation is about one process, and three questions settle its shape.
Four administrative jobs. Each row shows what the AI does on its own, what waits for an officer, and what is refused.
Claude reads the request, finds the help centre article that answers it and drafts the reply as an internal note. When a reply needs an officer’s judgement, it is passed to them, not guessed.
Claude sorts incoming correspondence, finds the earlier emails and the policy in SharePoint, and drafts a summary and the reply. Sending waits for the named officer.
An internal assistant finds the current procedure in Confluence and links to the page it used. Each officer signs in as themselves, so it only shows what their role can already open.
Claude checks which Docusign envelopes are unsigned and drafts a reminder for each. Sending a reminder waits for the officer.
For example, a resident asks a council’s customer service team how to replace a bin cracked during collection.
Claude finds the current procedure and the collection log, drafts the reply as an internal note and lists what it used. Hana, the customer service officer, checks it against the sources and sends it.
SpeedOz is hosted in Australia by default, with other regions on request, confirmed in writing in the scope before anything connects. Connected systems keep their own hosting. This is what each one states on our integrations list, and where it is still unconfirmed.
A paid pilot with a fixed shape and a go or no-go at the end. If you continue, the AUD $5,000 is credited in full against setup.
Which AI apps officers already use, the one process the pilot takes on, and the two systems it connects.
You holdA written map of AI use in the teamFor one team, each officer signed in as themselves. Google Workspace’s connector is a developer preview: Gmail can draft but not send.
You holdOne team working from real requestsDrafts run on their own. Replies and changes wait, and approvals come from the named officer’s phone.
You holdA record of what ran, waited and was refusedWe read back what happened with the officers who used it, and you decide.
You holdThe controls summaryBring your procurement, information handling and approval requirements to the first conversation. We look at feasibility before any scope is agreed, and we tell you plainly what we can and can’t show.
Six weeks is enough to know. Whatever you decide, the agency keeps the evidence.
Anything else, ask in the evaluation. A person answers within one business day.
We don’t claim any panel membership, IRAP assessment or certification. We align our controls with ISO/IEC 42001, the standard for managing AI systems. We are not certified. Tell us your agency’s requirements, and we will say plainly what we can and can’t show.
SpeedOz is hosted in Australia by default, with other regions on request, confirmed in writing in the scope before anything connects. Connected systems keep their own hosting: Microsoft lists Australia as a local data region, though which services that covers for your agency is not confirmed, and Google Workspace’s data regions are the US and EU only.
No. With Microsoft 365, Google Workspace, Salesforce and the other systems marked for it, each officer signs in as themselves, so the AI only reaches what that officer can already open. Every request is recorded with the officer’s name.
No. Decisions that affect access to a service stay with authorised people. The AI can find information, route a request and draft a reply, and an officer decides what is sent.
We check what the system allows before promising anything, in a workshop with a fixed price agreed before it starts. You get a written list of actions and a price to connect it, then decide.
The evaluation is free. The six-week pilot, for one process and one team, is AUD $5,000, credited in full against setup if you continue. Setup starts from AUD $5,000 and running it from AUD $900 a month for the whole organisation, not per seat. Tell us your procurement requirements early and we will work to them.
Other industries:Trades and field servicesConstructionHealthcareFitness
Tell us the process, the systems it touches and your requirements. A person reads it and replies within one business day.
